Shipping Policy

Thank you for shopping with Argo. We aim to process and dispatch every order as quickly as possible while providing a fast and reliable delivery service across the UK.

Order Processing

Orders placed before 2:00 PM (Monday to Friday) are normally dispatched the same business day.

Orders placed after 2:00 PM will be dispatched on the next business day.

Orders are processed Monday to Friday, excluding UK public holidays.

During busy periods, promotional events or public holidays, dispatch times may occasionally be longer. If this happens, we'll keep you informed.

Free UK Delivery

We offer FREE UK Delivery on every order, with no minimum spend.

FREE UK Standard Delivery typically arrives within 2–4 working days. Most orders arrive sooner.

If you need your order sooner, you can choose one of our faster delivery options during checkout. Available delivery services and pricing will be displayed before you complete your purchase.

Once your order has been dispatched, you'll receive a confirmation email containing your tracking information (where applicable).

Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout.

Although we always aim to deliver within the estimated delivery timeframe, delivery dates cannot be guaranteed and may occasionally be affected by:

• Severe weather conditions
• Courier delays
• Incorrect delivery information provided by the customer
• Incorrect or incomplete delivery information supplied at checkout
• Circumstances beyond our reasonable control

Incorrect Delivery Address

Please ensure your delivery address is correct before placing your order.

If you notice an error after placing your order, please contact us immediately. If your order has not yet been dispatched, we'll do our best to update the address.

If a parcel is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be resent.

Lost or Damaged Parcels

If your order arrives damaged or has not arrived within the expected delivery period, please contact us within 7 days of the expected delivery date.

We'll work directly with the delivery carrier to investigate the issue and provide a suitable resolution as quickly as possible.

Click & Collect

We also offer a convenient Click & Collect service.

Simply select Pickup Point during checkout, then choose your preferred collection point. We'll notify you when your parcel is ready to collect and provide any collection instructions if required.

Store Collection

You can also collect your order directly from our store.

Simply select Store Pickup during checkout and we'll prepare your order for collection.

We aim to have Store Pickup orders ready within 2 hours during our normal business hours (Monday to Friday, excluding UK public holidays).

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team using the details provided on our Contact Us page.

Thank you for choosing Argo.